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Product Operations and Management jobs Berlin

For agile tech designers with customer understanding

Become part of our team

Zertificon Solutions –Software manufacturer & IT security specialist– Protecting business communications since 2004. –More than 25% of the 100 German companies with the highest turnover and hundreds of small and medium-sized enterprises worldwide use our encryption solutions. We have big plans and are growing steadily. Located in Neukölln, Berlin, our organization counts over 100 employees. Join a professional, highly qualified team: take on challenges, share your knowledge, learn and discover your potential!

Back Office Manager (f/m/d)

What you will be doing

  • Commercial operations management, including order management, invoicing and processing.
  • Contract processing and administration.
  • Telephone and written support to existing customers on commercial matters relating to orders, invoices, contracts, licenses, etc.
  • Assurance of smooth business processes operations in the back office and their further development together with internal stakeholders.
  • You would be a reliable contact person and stakeholder regarding back office issues towards the other business units.
  • Administrative office duties and secretarial tasks as required.
  • Monitoring of reporting data warehousing.
  • Participation in the project management.

What we value in our candidates

  • Completed course training as an office communications clerk or comparable.
  • Professional experience in a comparable position, ideally in the IT or software sector, is desirable.
  • Advanced application skills (IT knowledge).
  • Quick perception, ability to work under pressure and reliability even in stressful situations.
  • Team player and service orientation.
  • Responsible and structured way of working with a drive for results.
  • Ability to communicate confidently in German (C2) and English (B2), both written and spoken.

What Zertificon offers you

  • Innovative work culture in an established company - without the startup risks.
  • A reason to have a good mood in the morning – meaningful job within IT security, contributing to a safer world
  • Collaboration in an international, highly qualified, successful and ambitious team
  • Plenty of room for autonomy and responsibility, regular feedback meetings and transparent quarterly targets.
  • An exciting full-time job with an attractive salary and development prospects.
  • Numerous benefits such as home office, hybrid and mobile working, flexible working hours, BVG-Ticket/Parking/Job-Rad, parcel acceptance, organic fruit and drinks, meal allowance, Internet subsidy, team and company events, etc.
Apply now via our online form. We look forward to hearing from you! Not convinced yet? Find out more at: Work at Zertificon
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