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Product Operations and Management jobs Berlin

For agile tech designers with customer understanding

Become part of our team

Zertificon Solutions –Software manufacturer & IT security specialist– Protecting business communications since 2004. –More than 25% of the 100 German companies with the highest turnover and hundreds of small and medium-sized enterprises worldwide use our encryption solutions. We have big plans and are growing steadily. Located in Neukölln, Berlin, our organization counts over 100 employees. Join a professional, highly qualified team: take on challenges, share your knowledge, learn and discover your potential!

Technical Writer (f/m/d) IT Business

What you will be doing

  • You are responsible for our technical product documentation in German and English - from conceptual design and creation to document maintenance
  • You will proactively develop new content through your research, testing of our email encryption products and direct communication with the developers
  • In coordination with the product managers, you will write blog articles, manuals, FAQs, online help and whitepapers for our B2B customers.
  • You will work closely with internal stakeholders on sales and support handouts

What we value in our candidates

  • You have many years of experience as an editor in writing technical documentation in the IT industry, ideally in the area of software or e-mail infrastructures
  • You have the ability to present complex technical aspects for different users in an easily understandable and detailed way in words and pictures
  • You have excellent written and spoken German and English skills
  • Ideally, you have already worked with DITA, Madcap Flare and Atlassian tools such as Jira
  • IT knowledge in the area of email infrastructures, networks and IT security is advantageous

What Zertificon offers you

  • Numerous benefits such as home office, hybrid and mobile working, flexible working hours, BVG ticket, parking, JobRad, parcel acceptance, organic fruits and drinks, meal allowance, team and company events, etc.
  • Collaboration in an international, highly qualified, successful and ambitious team, as well as a structured onboarding with a personal welcome buddy
  • Plenty of room for autonomy and responsibility, regular feedback meetings and transparent quarterly targets
  • An exciting full-time job with an attractive salary and development prospects
  • A reason to get up in the morning - IT security topics with far-reaching significance for the society

Apply now via our online form. We look forward to hearing from you!

Not convinced yet? Find out more at: Work at Zertificon