Zertificon Support

We are happy to help you with all enquiries every working day from 9 am to 6 pm CET/CEST.

If you have licensed 24/7-Support we are there for you around the clock.

Open support ticket

for registered technical contacts* only i

email 2

Please specify your problem

Products concerned *

Z1 SecureMail Gateway

Version *

Z1 CertServer

Version *

Z1 Messenger

Version *

Z1 SecureHub

Version *

Z1 Appliance

Version *

Z1 Energy MarketCommunication

Problem description

Please describe your problem. *

Upload screenshot

You can upload a screenhsot with up to 5 MB.
Other files (e.g. log files) will be requested if required.

Supported file formats: PNG, JPG

For the following products *

Z1 SecureMail Gateway

Z1 CertServer

Z1 Messenger

Z1 SecureHub

Z1 Appliance

Z1 Energy MarketCommunication

Feature Request

Please describe the feature request with a use case. *

License extension *

I would like to increase the number of users.

I would like to license more features.

For the following products *

Z1 SecureMail Gateway

Z1 CertServer

Z1 Messenger

Z1 SecureHub

Z1 Appliance

Z1 Energy MarketCommunication

Further details about your license extension

Please specify the number of users or the functions needed. *

Question refering to: *

Zertificon website

Zertificon newsletter

Which subpage / newsletter? *

Your question

Enter your question *

Reference source

Source *

Your technology question

Write your question here. *

Your request

Please describe your request. *

Company data

Company name *

Customer number / Partner number *

We are

Customer

Partner

Your request concerns

Customer name *

us as partner *

Contact person

Ms

Mr

First name *

Last name *

Job title *

Email address *

Telephone *

I understand, that I have to confirm this ticket with a click on the link in the confirmation email.

Support services

Support via Remote Service (optional)

Persönliche Online-Produktdemo

Hands-on support using our remote services either via secure SSH connection or Teamviewer.

Download TeamViewer: TeamViewer QuickSupport

On-Site Services

Trade-in Programm

Contact sales@zertificon.com directly to arrange for on-site support from a qualified Zertificon technician.

Contact details

Phone
+49 30 / 5900 300-50

Fax
+49 30 / 5900 300-99

E-Mail
support@zertificon.com
Our Email policy

Email certificates:
S/MIME & OpenPGP

Office hours: CET/CEST
Mo-Fr: 9 am – 6 pm
(24/7 support available)