Zertificon Support

Competent Manufacturer Support from 9am – 6pm or 24/7

Our qualified support staff are ready to help and answer your questions regarding installation, setup and update etc. of our Z1 Products.


Zertificon’s Support Options

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Support via Email: support@zertificon.com

Shortly after we receive your e-mail you will get a support ticket and one of our support agents will handle the issue within the contractually guaranteed response time.

Please note that all contact via email has to comply with our email policy.

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Support via Hotline: +49 30 5900300-50

Our support hotline is manned weekdays from 9am to 6pm. A trained technician will be ready to help solve your problem quickly and competently. We also offer a special 24/7 support service guaranteeing world-wide round the clock support.

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Support via Remote Service (optional)

Hands-on support using our remote services either via secure SSH connection or Teamviewer.

Download TeamViewer: TeamViewer QuickSupport

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On-Site Services

Contact sales@zertificon.com directly to arrange for on-site support from a qualified Zertificon technician.