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Zertificon Support

If you have licensed 24/7-Support we are there for you around the clock.

Open support ticket for registered technical contacts only i

As Z1 SecureMail ONE customer, please open your ticket in the customer portal.

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    Feature Request
    License extension


    For the following products






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    Support via Remote Service

    Remote Support Service

    Hands-on support using our remote services either via secure SSH connection or Teamviewer.

    Download TeamViewer:  TeamViewer QuickSupport

    Contact details

    Phone
    +49 30 / 5900 300-50

    E-Mail
    [email protected]
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    Email certificates:
    S/MIME & OpenPGP

    Office hours: CET/CEST
    Mo-Fr: 9 am – 6 pm
    (24/7 support available)

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